Concierge (Guest & Hospitality Service Expert)

SUMMARY:
NOW RECRUITING - CONCIERGE (Guest & Hospitality Service Expert)!

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.

Kindly review the role description, and apply if you meet the requirements.

POSITION INFO:

Fancourt, South Africa’s premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route.

The Manor House at Fancourt is now accepting applications for a Concierge. This role will offer you 5-star career in a boutique hotel in the heart of the greater resort.
 
The main purpose of Concierge staff at The Manor House at Fancourt is to ensure a butler-like, personalised service is offered to all our Manor House guests. You will be the person who takes care of our guests’ stay from check-in to checkout, and all their needs and wants in-between. You will be the shaper of their experience and will be responsible for the quality of every aspect of their stay. Basically, we are looking for practical hospitality magicians.
 
The ideal candidate will be exceptional at communication, intuitive and with a strong service orientation and social perceptiveness skills set. Work styles that will be required are integrity, dependability, self-control, attention to detail and concern for others.  To be successful in this role, the right person will have strong critical thinking and time management skills.
 
A minimum of Grade 12 or equivalent, a valid driver’s license, and 2 - 3 years’ experience in a 5-star Hotel in a Front Office / Reception / Porters or F&B environment is required. The ideal candidate must be computer literate. A working knowledge of CIMSO / POS system would be advantageous. A butler certificate or similar qualification will be an advantage.
 
We are looking for candidates who have their own accommodation in George / surrounds, who are flexible if overtime is required, and who are fit and able to carry out the normal responsibilities attached to this role.

If you believe you have suitable experience and qualifications, please apply online.

Application Process:
Closing date:               
29 September 2025
How to apply:                  
You can apply online at