Concierge

SUMMARY:
A company that delivers integrated facilities management solutions and services is looking for a concierge to join their dynamic hospitality team.  We aim to provide a simply brilliant customer experience on every customer interaction, by positively engaging and enhancing customer loyalty and value, offering tailored support and attention to individual clients.

POSITION INFO:

Skills required

- Matric / Grade 12 (required)
- Certificate / Diploma (advantageous)
- Minimum 12 months experience as a Concierge or in the Hospitality Industry
- Experience in Voice / Chat / Email / Social Media
- Native level / fluency in English (both verbal and written)
- Excellent Communication and customer focus (both verbal and written).
- Ability to work rotational shifts
- Customer Satisfaction
- Increased customer loyalty and retention
- The provision of accurate and timely information to customers
 
Please note we will only contact applicants that have completed the assessment. 

Please apply by completing the online skills assessment: