Community Manager

SUMMARY:
An international property company that owns and manages a diversified portfolio of over 500 property assets, locally and internationally is looking for a vibrant, customer orientated individual who is passionate about marketing and is available immediately!

POSITION INFO:

Job Purpose

The Community Manager will be responsible for creating an all-around-amazing customer-journey experience through value propositions that enhance their tenant experience. Responsible for building and maintaining strong relationships and a sense of community-attuned to tenant needs. Develop innovative customer add-on services through collaborative and financially astute business opportunities,

Qualification & Experience

• Completed tertiary qualification, preferably a Degree in Marketing
• Minimum of 3 years-experience in Community Management.

Key Responsibilities

• Analyse, gather, and enlists the relevant service/amenities that are required within each building and/or area. Address day-to-day tenant issues including coordinating and managing building related services as necessary. Partner with organisations on services that will add value to our existing clients and their employees
• Negotiate and Manage Service Level agreements with these organisations to ensure the quality and presentation are aligned with the company’s brand
• Ensure cost effectiveness of these services
• Develop models to ensure these services are attractive and cost effective to existing clients while still cost neutral to the company (where possible)
• Connect with local organizations/tenants and attend networking events to promote the company’s community and identify potential service providers in Hospitality
• Develop relationships with tenants and proactively gather information on their needs to identify both the company and tenant services that could help them achieve their goals
• Identify and execute opportunities to connect tenants with each other
• Support the planning and supervision of educational, professional and personal development events based on tenant needs
• Ensure a gracious arrival experience for all tenants, prospective tenants and guests.
• Recommend best practices to your General Manager for the benefit of the broader company related to tenant experience, new deals, hospitality services, operations, events and training

Please apply directly, by clicking on the apply button or visit hr-advance.co.za for more exciting opportunities.

If you have not had any response in two weeks please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions.

NB! This job is now closed. You can apply for other jobs by uploading your CV.