Commissions Administrator

SUMMARY:
Sandhurst - Are you a detail-oriented professional with a passion for precision and financial operations? Join a dynamic team where your expertise in commission management will directly support the success of financial planning partners in a fast-paced corporate environment.

POSITION INFO:
Our client is a well-established firm within the South African financial services sector, focused on providing comprehensive business enablement and operational support to financial planning professionals.

Based at the Head Office in Sandhurst, the Commissions Administrator serves as the central point of contact for all income processing and commission distribution. This role is critical to day-to-day operations, requiring seamless collaboration with finance. 

Key responsibilities

• Take full ownership of the end-to-end commission management process, accounting for approximately 75% of the role’s focus.
• Monitor and reconcile daily bank statements against commission and fee deposits.
• Process individual product provider commission statements and handle manual payments for referral business or professional services.
• Maintain the employee database on the commission system and manage suspense entries according to internal processes.
• Resolve commission-related queries with product providers and internal regional partners.
• Prepare month-end reconciliation packs for the Finance department.
• Support the central office with general tasks, including stationery ordering, mail monitoring, and Investec CCM account administration.

• 2–3 years of experience in an operations and client services environment or dealing specifically with commission/fee processes and financial payments.
• A Grade 12 certificate is essential; a relevant tertiary qualification is advantageous.
• Strong knowledge of the financial services industry, including commission calculations and fee payment processes.
• High proficiency in Microsoft Office (Excel is essential for this function).
• Excellent written and verbal communication skills for managing provider and partner relationships.

• High level of accuracy, precision, and attention to detail.
• A "starter-finisher" mindset with a strong drive to meet deadlines.
• Ability to remain trustworthy and maintain strict confidentiality regarding financial data.
• A positive "can-do" attitude and the ability to work effectively within a team.
• Highly organized with the ability to multi-task in a pressurized environment.