Commercial Underwriter

SUMMARY:
You will underwrite, issue, and service commercial lines policies end-to-end—owning quotes, new business, renewals, amendments, and queries—while safeguarding quality, compliance, and client retention.

POSITION INFO:

Commercial Underwriter
Join a Leading Short-Term Insurance Specialist with a Strong Broker Network
Durban | R30 000 – R35 000

About Our Client
Our client is a specialist in short-term insurance with a strong focus on commercial lines. They pride themselves on service excellence, robust compliance, and long-term broker and client relationships. Youll join a supportive, values-driven team with a reputation for doing things the right way and investing in people.

The Role: Commercial Lines Underwriter
You will underwrite, issue, and service commercial lines policies end-to-end—owning quotes, new business, renewals, amendments, and queries—while safeguarding quality, compliance, and client retention. You''''ll work closely with brokers, clients, and internal stakeholders to deliver against service level agreements and uphold company standards.

Key Responsibilities

• Minimum 3 years of experience in commercial underwriting required

• Receive, interpret, and finalise instructions from clients, brokers, and stakeholders per SLA

• Issue policies in line with the new business workflow

• Process quotes, new business, amendments, and client queries

• Action renewals, cancellations, endorsements, and corrective actions

• Adhere to internal/external processes, guidelines, mandates, and SLAs

• Drive client retention through responsive, solutions-focused service

About You

• 3+ years of experience in commercial short-term insurance underwriting

• Strong working knowledge of policy issuance, compliance, and client servicing

• Proficient in short-term insurance systems and platforms

• Detail-oriented with strong organisational skills

• Client-centric mindset with excellent communication skills

• Able to work independently while managing multiple priorities

• Solutions-driven and committed to service excellence