Commercial Manager (Transport & Logistics)

SUMMARY:
Responsible for driving commercial growth and profitability through customer retention, new business development, contract management, costing, pricing and revenue optimisation.

POSITION INFO:

Key Responsibilities

• Manage and strengthen existing customer relationships and contract performance.
• Identify and develop new business opportunities and markets.
• Lead RFQ processes, commercial proposals, costing and presentations.
• Analyse pricing, rates and profitability to support commercial decisions.
• Manage contract negotiations, renewals and extensions.
• Conduct annual price adjustments and monitor monthly revenue fluctuations.
• Support accurate revenue recognition and invoicing.
• Forecast customer volumes and analyse commercial data.
• Monitor customer service performance and key performance indicators.
• Identify opportunities to increase value within existing contracts and operations.
• Engage with customers, suppliers and internal stakeholders to resolve commercial matters.
• Contribute to continuous improvement and commercial strategy.

Minimum Requirements

• Relevant Bachelors degree / Diploma in Commerce, Business, Transport, Logistics or a related field.
• Proven experience in commercial management within the transport/logistics industry.
• Strong experience in business development, contract management and customer relationship management.
• Experience with RFQs, costing, pricing and commercial analysis.
• Strong financial and analytical capability.
• Excellent negotiation, presentation and communication skills.
• Ability to work effectively with customers, operations, finance and other stakeholders.