Commercial Manager

SUMMARY:
Leading WISP IS recruiting

POSITION INFO:

COMMERCIAL MANAGER  | Pretoria

WISP is recruiting

PURPOSE OF THE ROLE:

-          A Commercial Manager (a wireless internet service provider) drives business revenue growth through sales and marketing (ARPU), is responsible for customer care and managing debtors.

-          The position is a senior management role with several heads of department reporting through to it.

Key Performance Areas include, but are not limited to:

• Leadership

-          Lead, mentor and develop heads of department to achieve business and individual performance excellence.

• Sales Planning and Analysis

-          Developing and updating an annual business plan and budget (as it relating to customer growth and retention.

-          Competitive landscape analysis and reporting, including product and pricing. Ensure successful lead-to-receipt process.

-          Identify appropriate market segments and channel strategies.

-          Develop tactical customer growth and retention strategies (where and what to sell and how to sell it).

• Customer care

-          Ensure that customer experience is at a high level at all times.

-          Implement customer satisfaction and retention initiatives.

• Debtors Management

-          Provide revenue assurance through accurate and timely billing and collections processes.

• The successful candidate must have the following experience and skills:

-          Candidates with relevant experience in the telecommunications industry will be preferable, alternatively experience in customer facing and sales focused industries.

-          Proven leadership and management skills, including managing distributed teams at a regional level.

-          Strong communication and interpersonal skills.

-          Excellent project management skills.

-          Ability to delegated tasks and supervise others.

-          Great multi-tasking abilities and attention to detail.

-          Excellent collaboration skills.

-          Report writing and analysis.

Qualifications

• Matric
• Bachelor’s degree (relating to the field) would be advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.