Commercial Assistant

We have a position available for a Commercial Assistant in the Nasrec area in Johannesburg to ensure that all commercial administrative functions are carried out diligently, to maintain customer and supplier contracts on Sage, to ensure all admin issues between clients and finance departments are resolved and maintaining Forex and hedge reports.

Requirements:

• Grade 12
• Diploma or degree in Commercial, Business Management and Marketing
• 3-5 years relevant experience
• Proven ability to manage, maintain and deliver against Customer/Supplier requirements
• Analytical skills,
• Above average written/oral communications skill,
• Advanced Excel skills

Responsibilities:

1. Contract Management

• Fulfilling the role of managing contracts allocated customers and suppliers
• Ensuring contracts are balanced on Sage.
• Issues SO/PO numbers to clients/Suppliers.
• Ensuring all over/under deliveries are resolved with the finance team.
• Ensuring all signed contracts are maintained and sent to Head office.

2. Reporting and Data Accuracy

• Prepare the required Customer reports in relation to monthly statistics, customer inventory and general activities;
• Collate and maintain KPI statistics for customers on required aspects of service, identifying opportunities for improvement to maximise operational efficiencies for the customer/Suppliers
• Maintaining swops contract schedules and tonnages.
• Completing of monthly SAGIS returns.
• Maintaining Forex and Hedge reports.
• Ensuring daily distribution of the Contracts Report

3. Relationship Management

• Set up operational bi-monthly meetings as well as quarterly operational review meetings with customer/Suppliers on queries with regards to daily logistics, inventory, invoicing etc.;
• Log customer complaints onto the database;
• Track credit notes/Invoices for clients
• Co-ordinate and monitor the investigation to ensure reporting to customers/suppliers are done timeously.
• Ensure proactive reporting, tracking and feedback to customers/Suppliers.

Key Performers indicators:

• Ensure all contracts are updated timeously
• Ensure all client/supplier queries are handled effectively
• USD orders are tracked and updates given timeously
• Ensuring all Schedules are completed accurately

Please note only shortlisted candidates will be contacted