Collections Agent (Asset Finance)

SUMMARY:
Collections Agent (Asset Finance) | Pretoria East

POSITION INFO:
Our client is seeking a confident and client focused Collections Agent to manage early- to mid-stage arrears within an asset finance environment.

You will engage directly with clients, often negotiating and securing payments, while maintaining professionalism, accuracy, and compliance. The successful candidate will take ownership of their portfolio and contribute to overall collections performance.

About the Company:

As a well-established, asset-based finance provider, this organisation has a significant footprint in the transport, mining, and construction industries. They pride themselves on offering tailored financial solutions that empower businesses to scale. The firm provides a professional, growth-oriented environment where self-starters and motivated individuals are given the platform to excel.

Key Responsibilities:

• Manage a portfolio of 1st and 2nd stage arrears accounts.
• Engage clients via phone and email to secure payments and negotiate arrangements within mandate.
• Monitor arrears, follow up on overdue accounts, and manage promises to pay.
• Maintain accurate debtor records, allocate payments, and perform reconciliations.
• Prepare accounts for legal handover and liaise with attorneys or external collections partners.
• Assist with weekly and monthly reporting, ensuring compliance with company policies and regulatory requirements.

• Matric (Grade 12)
• 2+ years’ experience in collections (asset finance, lending, or instalment-based environment)
• Exposure to early- and mid-stage collections processes
• Basic understanding of legal collections and handover procedures
• Proficiency in Microsoft Excel and collections systems

• Confident and assertive in client interactions, able to secure commitments effectively
• Strong negotiation and relationship management skills
• Professional communication and polished client-facing presence
• Resilient, target-driven, and able to handle high-pressure situations
• Attention to detail and administrative accuracy
• Excellent time management and organisational skills
• Ethical and compliant approach to collections

• Experience in asset finance, vehicle, or transport finance
• Exposure to legal recoveries and repossessions
• Experience managing an independent collections portfolio

• Salary: R20,000 – R30,000 (negotiable depending on experience and qualifications)
• Benefits: phone allowance, pension, and company co-contribution to medical aid

• Preferred start by 20 May 2026