Cocktail Bartender

SUMMARY:
Position: Bartender
Hotel - Cape Town

Hospitality Hire is recruiting for an experienced barman with working experience in 4 and 5* Hotels. Stable working career.

POSITION INFO:

Key Responsibilities

• Take drink orders accurately and efficiently from guests at the bar and surrounding seating areas.
• Use your product knowledge to recommend cocktails, wines, and non-alcoholic options suited to guest preferences.
• Prepare and serve cocktails with precision, consistency, and style, ensuring every drink meets brand standards.
• Serve beverages using the correct glassware, garnishes, and presentation techniques.
• Follow responsible service of alcohol policies and verify identification when required.

• Deliver exceptional guest service that is warm, professional, and memorable.
• Anticipate guest needs and offer personalised recommendations to elevate their experience.
• Build rapport with regular guests and create an atmosphere of comfort and connection.
• Handle challenging situations calmly, finding solutions that maintain guest satisfaction.
• Provide knowledgeable advice on beverages, pairings, and menu options.

• Actively upsell and promote premium beverages and signature cocktails.
• Support bar promotions, events, and activations to drive sales and visibility.
• Meet and exceed individual and departmental revenue goals.

• Maintain a clean, organised, and fully stocked bar at all times.
• Restock ingredients, glassware, and supplies as required during service.
• Report maintenance or equipment issues to the Bar Manager promptly.

• Participate in daily stock counts, monitor consumption, and report wastage.
• Assist with ordering, stock rotation, and maintaining accurate records.
• Ensure compliance with storage and hygiene standards.

Qualifications and Experience

• Matric certificate (Grade 12) required
• Minimum 2 years’ bartending experience in a hotel or upscale bar environment
• Strong knowledge of cocktails, wines, spirits, and current beverage trends
• Excellent communication and interpersonal skills
• Ability to perform effectively under pressure and multitask during peak service
• Attention to detail with a focus on presentation and consistency
• POS and cash handling experience advantageous
• Must be of legal drinking age and eligible to serve alcohol
• South African ID