SUMMARY:
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POSITION INFO:
CLUB MANAGER -- PADEL CLUB
Location: Hermanus, Western Cape
Position: Club Manager
Employment: Full-time
Salary: Market related
We are looking for an energetic, commercially minded and hands-on Club Manager to take responsibility for the day-to-day operation and growth of our padel club in Hermanus.
This is not simply an administrative management role. We are looking for someone who enjoys working with people, building a community and actively driving the performance of the club.
The successful candidate will take ownership of the overall club experience -- from ensuring the courts and facilities are maintained to a high standard, to managing staff, growing bookings, organising events and developing relationships with local businesses, schools and the wider community.
Key Responsibilities
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Manage the day-to-day operations of the club and ensure consistently high facility standards.
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Manage and motivate club staff, including rostering, training and performance management.
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Drive court bookings, events, coaching, rentals and other club revenue opportunities.
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Actively market the club to local businesses, schools, corporates and community organisations.
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Plan and deliver social events, tournaments, coaching days and community activations.
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Develop initiatives to increase off-peak court utilisation.
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Build and grow the club's player community and encourage repeat bookings.
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Ensure customers receive a professional, welcoming and responsive experience.
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Develop partnerships with local businesses and identify sponsorship opportunities.
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Oversee POS procedures, daily reconciliations and basic club financial controls.
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Monitor maintenance, safety and presentation of courts, equipment and clubhouse facilities.
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Provide regular performance reporting covering revenue, utilisation, marketing, staffing and operations.
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Identify and implement new ideas to grow the club and improve its overall performance.
Who We're Looking For
We are looking for someone who is:
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Outgoing and personable -- comfortable engaging with players, businesses and the local community.
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Commercially minded -- understands that increasing bookings, events and revenue is a core part of the role.
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Highly organised -- able to manage staff, events, maintenance and administration simultaneously.
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Proactive -- identifies opportunities and solves problems without waiting to be asked.
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Sales and marketing orientated -- comfortable making calls, approaching businesses and promoting the club.
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Customer focused -- passionate about creating an excellent experience for every player.
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Hands-on -- willing to get involved wherever necessary to ensure the club operates properly.
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Accountable -- comfortable working towards clearly defined performance targets and KPIs.
Previous experience in hospitality, leisure, sports clubs, gyms, events, retail management or customer-facing operations would be advantageous.
Knowledge of padel is beneficial, but enthusiasm, attitude and commercial ability are more important.
