Client Service Consultant

Recruiter:

Telebest

Job Ref:

JBO001103/Angie

Date posted:

Tuesday, September 28, 2021

Location:

Johannesburg, South Africa

SUMMARY:
Our prestigious client in the Insurance Industry, has an opportunity available for a Client Service Consultant.

POSITION INFO:
Requirements:

NQF level 4 insurance related qualification
Completed RE would be advantageous
Minimum 2-year Personal Lines contact centre experience in a short-term insurance environment
Experience in contact centre technology applications
Good understanding of contact centre processes and SLA’s

Duties:

Execute broker request within agreed timeframes, quality standard and legislation guidelines;
Dealing with issuance of new policies or policy maintenance amendments;
Dealing with general insurance and policy specific enquiries or sales thereof;
Managing client expectation on expected turnaround times for submitted requests;
Ensuring and delivering accuracy of broker requests

Please note should you not receive a response within 10 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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