Client Relationship Officer

Recruiter:

Recruitment Dynamix (Pty) Ltd

Job Ref:

HH/Hosp/26

Date posted:

Friday, June 5, 2026

Location:

olifantsfontein, Gauteng, South Africa

Salary:

market related

SUMMARY:
Client Liaison Officer, Catering

POSITION INFO:

Client Liaison Officer - Hospitality & Food Services | Olifantsfontein

A respected leader in the hospitality and food services sector, is looking for a dynamic and customer-focused Client Liaison Officer to join their team in Olifantsfontein.

This is an exciting opportunity for a relationship-driven professional who enjoys working closely with clients, identifying opportunities for business growth, and ensuring service excellence. You''ll play a key role in maintaining client satisfaction, strengthening long-term partnerships, and supporting the company''s continued success.

Duties

Build and maintain strong, professional relationships with clients.
Conduct regular client visits, reviews, and customer satisfaction surveys.
Act as the primary point of contact for client queries, concerns, and feedback.
Work closely with operational and sales teams to ensure service delivery exceeds expectations.
Identify opportunities to grow existing accounts and support new business development initiatives.
Monitor customer satisfaction levels and implement improvement strategies where required.
Assist in resolving service-related challenges promptly and professionally.
Support the company''s commitment to delivering exceptional customer experiences.

What We''re Looking For

Grade 12 / Matric.
Previous experience within hospitality, catering, food services, marketing, or a related industry.
Experience within contract catering will be highly advantageous.
Food-related qualifications will be beneficial.
Hotel, restaurant, or food service industry experience preferred.
Excellent communication, interpersonal, and relationship-building skills.
Strong customer service orientation with a proactive approach to problem-solving.
Ability to conduct client reviews, surveys, and customer satisfaction assessments.
Commercial awareness and the ability to identify sales and business development opportunities.
Valid driver''s licence and own reliable transport are essential.

Why Apply? This role offers the opportunity to work within a well-established organisation where your ability to build relationships and deliver exceptional service will directly contribute to business success. If you thrive in a client-facing environment and enjoy making a positive impact, we''d love to hear from you.

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Client Relationship Officer

Client Liaison Officer - Hospitality & Food Services | Olifantsfontein

Duties

What We''re Looking For

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