Claims Administrator

SUMMARY:
Our client is looking for an experienced Claims Administrator to join their team based in East London.

The Claims Administrator is responsible for managing the end-to-end administration of insurance claims, delivering exceptional client service, assisting walk-in clients, and providing operational support to the HUB and advisers where required. The successful candidate will proactively manage claims from registration through to finalisation while ensuring accurate record keeping, effective communication, and compliance with company and insurer requirements. The position will focus primarily on personal lines claims, with exposure to commercial claims being advantageous.

POSITION INFO:
Requirements:

Qualifications
- Completed Matric Certificate
- RE 5 Certificate (Advantageous)
- NQF Level 4 Short-Term Insurance Certificate (150 Credits) 

Experience
- Minimum 5 years' experience in short-term insurance, specifically dealing with claims on personal lines insurance
- Experience working on the Tial system.
- Proficient in Microsoft Outlook, Word, Excel, Teams and SharePoint.
- Proficient in both spoken and written English and at least one other official South African language.