Chief Cashier / Cash Office Supervisor

Chief Cashier / Cash Office SupervisorNelspruit | Permanent

A leading high-volume retail and wholesale operation is seeking an experienced Chief Cashier / Cash Office Supervisor to take ownership of all cash management, reconciliation, banking and cashier supervision functions within a fast-paced trading environment.

This role requires a highly organised and detail-oriented professional with proven experience managing substantial daily cash volumes, leading cashier teams, and ensuring accurate financial controls in a busy retail, wholesale or cash-and-carry environment.

• Oversee daily cash handling operations across multiple tills and cashier points.

• Ensure accurate cash-ups, balancing, reconciliations and end-of-day procedures.

• Manage daily banking processes and secure cash transfers.

• Investigate and resolve cash variances, discrepancies and shortages.

• Ensure strict adherence to cash control policies and internal procedures.

• Manage all cash office activities including floats, change requirements and cash distribution.

• Monitor cash flow and ensure sufficient cash availability for operational requirements.

• Prepare daily, weekly and monthly reconciliation reports.

• Maintain accurate records and audit trails for all cash transactions.

• Supervise, train and support a team of cashiers and cash office personnel.

• Monitor staff performance and ensure compliance with company procedures.

• Schedule staff and ensure adequate operational coverage during peak trading periods.

• Drive a culture of accountability, accuracy and customer service excellence.

• Ensure compliance with company policies, financial controls and security procedures.

• Support internal and external audit requirements.

• Implement measures to minimise cash losses and reduce operational risk.

• Identify process improvement opportunities to enhance efficiency and control.

• Grade 12 / Matric.

• Minimum 3–5 years' experience in a Chief Cashier, Cash Office Supervisor or similar role.

• Proven experience handling large daily cash volumes within a bulk food trade environment.

• Strong cash reconciliation and banking experience.

• Previous experience supervising cashier teams.

• Strong numerical accuracy and attention to detail.

• Computer literacy, including Microsoft Excel and retail POS systems.

• Experience within wholesale, cash-and-carry, supermarket or fresh produce market environments.

• Exposure to high-volume daily cash turnovers.

• Experience with stock, sales and cash reconciliation processes.

• Knowledge of loss prevention and retail controls.

• Exceptionally trustworthy and highly accountable.

• Calm under pressure and able to work accurately in a fast-paced environment.

• Strong in problem-solving and investigating discrepancies.

• A natural team leader who leads by example.

• Detail-oriented with excellent organisational skills.