SUMMARY:
Property /Centre manager /Property Administrator
POSITION INFO:
Scope of Works: Property -Centre Manager
1. Management of the Property Portfoli
- Overall management of the company’s property portfolio, including residential, commercial and retail assets.
- Develop and implement operational strategies to enhance asset performance.
- Monitor occupancy levels and ensure rental is paid on time
- Management of lease agreement and teams
- PR Calls related to tenants
- Management of tenants , agents ,internal and external personals
- Prepare portfolio performance reports.
- Conduct regular site visits and inspections at all properties.
- Compile inspection reports with photographic records.
- Ensure properties are maintained to acceptable standards.
- Liaise with owners, directors and stakeholders.
- Oversee property acquisitions and disposals from an operational perspective.
- Maintain a central property database and asset register.
2. Residential Property Management & Leasing
- Source and market residential unit to sell
- Vet prospective tenants, including:
- Credit checks
- Reference checks
- Employment verification
- Prepare, issue and manage residential lease agreements.
- Manage lease renewals, escalations and terminations.
- Coordinate tenant handovers and inspections.
- Manage deposits in line with legislative requirements.
- Handle tenant complaints and disputes.
- Enforce house rules and lease conditions.
- Conduct routine inspections of residential units.
- Coordinate repairs and maintenance.
- Manage arrears and rental collections.
- Liaise with legal representatives where necessary.
- Ensure bills are paid up
- Calculation of Utilities bills
3. Acquisition & Expansion of the Property Portfolio
* Research potential new property acquisitions.
* Conduct preliminary feasibility and market studies.
- Identify growth opportunities.
* Engage with brokers, agents and developers.
- Assist with due diligence processes.
- Compile acquisition reports and recommendations.
- Coordinate site visits for potential acquisitions.
- Assist with onboarding of newly acquired properties.
- Support expansion strategies approved by directors.
4. Shopping Centre Management (Part of the Portfolio
- The shopping centre forming part of the portfolio shall fall fully under this role.
- 4.1 Tenant Sourcing & Leasing
- Source and attract suitable retail tenants.
- Engage with brokers and leasing agents.
- Vet prospective shopping centre tenants.
- Negotiate commercial terms within approved mandates.
- Prepare and manage shopping centre lease agreements.
- Track lease expiries and renewals.
- Coordinate tenant installations and fit-outs.
- Enforce trading hours and centre rules.
- Manage vacancies and leasing strategies.
4.2 Service Provider & Operations Management
Appoint and manage service providers, including:
- Security
- Cleaning
- Landscaping
- Waste removal
- Maintenance contractors
- Utilities providers
- Negotiate service level agreements.
- Monitor performance against SLAs.
- Approve work orders and quotations.
- Conduct performance reviews.
* Ensure cost control.
- Manage tender processes where required.
- 4.3 All Related Shopping Centre Operations
- Oversee day-to-day centre operations.
- Manage common areas.
- Ensure health and safety compliance.
* Oversee parking and access control.
* Manage signage and branding.
- Coordinate marketing initiatives.
- Handle tenant relations.
- Manage risk and insurance claims.
- Ensure statutory compliance.
- Monitor utility usage.
- Prepare centre operational reports.
5. Site Visits & Inspections
- Conduct scheduled and ad-hoc site visits to:
- Residential properties
- Commercial properties
- Shopping centre(s)
- Potential acquisition sites
- Prepare written inspection reports.
- Identify maintenance requirements.
- Follow up on corrective actions.
- Maintain inspection schedules.
- Report critical issues to directors.
- Conduct contractor inspections.
- Monitor tenant compliance.
6. General Administration & Reporting
- Maintain all property and tenant documentation.
- Prepare management reports.
- Keep accurate records.
- Issue correspondence.
- Manage diaries and meetings.
- Take minutes.
- Maintain filing systems.
- Manage procurement records.
- Track contracts and renewals.
- Support directors and senior management.
7. Financial & Budget Oversight
- Assist with budgeting for the portfolio.
- Monitor operational expenditure.
- Process invoices.
- Track recoveries.
- Monitor arrears.
- Issue tenant statements.
- Reconcile utilities.
- Assist with audits.
- Adhere to company policies and procedures
