Cashier

Key Responsibilities

• Provide friendly, professional, and efficient customer service at all times.

• Greet and assist customers in accordance with the Cash Crusaders customer service standards.

• Process cash, card, and other payment transactions accurately.

• Balance the cash drawer and reconcile transactions at the beginning and end of each shift.

• Promote current promotions and assist in achieving store sales targets.

• Maintain a clean, organised, and professional checkout area.

• Deliver exceptional customer service and create a positive shopping experience.

• Resolve customer queries professionally and escalate issues where necessary.

• Build positive relationships with customers to encourage repeat business.

• Ensure customer expectations are consistently met or exceeded.

• Assist with merchandising and maintaining high retail floor standards.

• Replenish stock and ensure products are correctly displayed and priced.

• Assist with stock counts and stock control when required.

• Adhere to all company policies, procedures, and security measures to minimise losses.

• Accurately process refunds, exchanges, lay-bys, and other transactions in line with company procedures.

• Maintain a high level of accuracy when handling cash and operating the point-of-sale (POS) system.

• Report any cash discrepancies or suspicious activities to management immediately.