Cashier

SUMMARY:
A leading client in the retail sector is seeking to appoint a highly experienced and customer-oriented Cashier to join their dynamic team based in Pietermaritzburg. This role is ideal for an individual who thrives in a fast-paced retail environment, demonstrates exceptional accuracy when handling transactions, and is passionate about delivering outstanding customer service.
The successful candidate will play a critical role in ensuring smooth point-of-sale operations, maintaining financial accuracy, and enhancing the overall customer shopping experience.

POSITION INFO:

Key Responsibilities:

Transaction Processing & Cash Handling:

• Accurately process all customer transactions (cash, debit/credit cards, vouchers, EFTs, etc.)
• Ensure correct scanning of items and pricing in line with store systems
• Issue receipts, refunds, and exchanges in accordance with company policies
• Maintain an accurate cash float and ensure daily cash-ups are completed without discrepancies
• Report any variances, suspicious transactions, or discrepancies immediately to management

Customer Service Excellence:

• Provide a friendly, professional, and efficient service at all times
• Assist customers with queries, complaints, and product-related questions
• Handle customer concerns calmly and escalate where necessary
• Build positive relationships with customers to encourage repeat business

Point-of-Sale & Administrative Duties:

• Operate POS systems efficiently and troubleshoot minor issues when necessary
• Ensure all transactions are recorded accurately for reporting purposes
• Maintain proper documentation of daily transactions and cash-ups
• Adhere strictly to company policies and procedures regarding financial controls

Compliance & Risk Management:

• Follow all company policies, procedures, and internal controls
• Maintain confidentiality and security of all financial transactions
• Ensure compliance with health and safety standards within the store
• Prevent loss and report any suspicious behaviour or shrinkage risks.

Minimum Requirements:

• Grade 12 / Matric (essential)
• Minimum of 4–5 years’ proven experience as a cashier within a retail environment
• Solid experience working with Point of Sale (POS) systems
• Strong numerical and cash-handling skills with a high level of accuracy
• Computer literacy (MS Office and retail systems)
• Good verbal communication skills
• Willingness to work retail hours, including weekends and public holidays.

Key Competencies & Skills:

• High level of accuracy and attention to detail
• Strong integrity and honesty in handling cash and transactions
• Excellent customer service and interpersonal skills
• Ability to work under pressure in a high-volume retail environment
• Strong problem-solving ability and initiative
• Good time management and organisational skills
• Team player with a positive attitude.