Care Manager - Frail Care Centre

SUMMARY:
CARE MANAGER | ELDERLY CARE

White River, Mpumalanga:  My client, a reputable care facility in White River, is seeking an experienced and compassionate Care Manager to oversee daily operations and lead a dedicated team in providing exceptional care to elderly residents. This role is suited to a confident, hands-on leader who combines sound management and administrative abilities with a genuine commitment to residents’ dignity, comfort and well-being.

POSITION INFO:
Purpose of the Role: To oversee the effective day-to-day management of the care facility, providing leadership and support to care teams while maintaining high standards of resident care, operational efficiency and professional conduct. The successful candidate will work closely with care staff and families to promote residents’ well-being and ensure the effective coordination of care.

Responsibilities Include but Are Not Limited To

• Lead, manage and support care teams, promoting accountability, teamwork and a compassionate approach to resident care
• Oversee daily care operations, staff coordination and the effective allocation of duties
• Monitor the quality of care delivered, ensuring residents’ dignity, safety, comfort and well-being remain a priority
• Work closely with care teams and families to address residents’ needs and ensure appropriate care and support
• Guide, support and develop staff to maintain consistent care standards and professional conduct
• Manage administrative functions, records and operational documentation accurately and confidentially
• Respond appropriately to operational concerns and emergencies, liaising with the registered nurse on duty and providing management support as required
• Promote compliance with organisational policies, procedures, ethical standards and health and safety requirements
• Identify operational challenges and implement practical solutions to improve service delivery
• Foster positive relationships with residents, families, staff and other relevant stakeholders
• Participate in standby arrangements and provide support when required, in accordance with the facility’s emergency response procedures

• Minimum of 5 years’ management experience within an elderly care, frail care or similar healthcare environment
• Proven experience leading and managing care teams, with the ability to support staff and work collaboratively with families
• A nursing qualification and current SANC registration would be advantageous; candidates with substantial elderly-care management experience will also be considered
• A compassionate, professional and ethical approach to elderly care, with a sound understanding of residents’ needs
• Excellent leadership, interpersonal and communication skills
• Strong organisational, administrative and problem-solving abilities
• Ability to manage competing priorities, handle sensitive situations and remain composed under pressure
• Computer literacy, particularly in Microsoft Outlook, Excel and Word
• Valid driver’s licence and reliable transport
• Willingness to participate in standby arrangements and assist with after-hours matters when required