Campus Manager

SUMMARY:
Campus Manager – Technical Academy (Durban)
 
 Our Client a progressive technical academy, is seeking a dynamic, driven, and highly professional Campus Manager to lead the operations and growth of their Durban Campus.  
This is a strategic leadership role, reporting directly to the National Campus Director and is responsible for ensuring operational excellence, learner success, QCTO compliance, staff leadership, and campus growth within a high-performance artisan training environment. The successful candidate will combine strategic and hands-on leadership, managing campus operations, compliance, training delivery, learner experience and administration, LMS systems, staff development, and business growth within a structured, fast-paced environment.

POSITION INFO:
Key Responsibilities
 
Campus Leadership & Operations

• Lead all day-to-day campus operations, ensuring effective coordination across training, learner support, administration, compliance, facilities, and operational functions.
• Implement and continuously improve operational systems, controls, reporting structures, and processes.
• Manage campus facilities, workshops, classrooms, equipment, and learning resources to ensure training readiness.
• Foster a culture of professionalism, accountability, service excellence, and continuous improvement.
• Ensure Occupational Health and Safety compliance and audit readiness across all campus activities.

• Ensure full compliance with QCTO, SETA, NAMB, DHET, accreditation, assessment centre, and Quality Management System requirements.
• Oversee learner registrations, learner tracking, assessments, moderation, workplace learning, trade test readiness, and compliance reporting.
• Maintain audit-ready learner records, portfolios of evidence, assessment documentation, and quality assurance systems.
• Coordinate internal and external audits, monitoring visits, verifications, and regulatory reviews.

• Plan, coordinate, and manage training rollouts, learner intakes, timetables, assessments, facilitator allocation, and programme implementation.
• Ensure occupational programmes are delivered in line with curriculum requirements, learner needs, and industry standards.
• Monitor programme performance, learner progression, and operational risks, implementing corrective actions where necessary.
• Drive learner success, workplace readiness, and quality educational outcomes.

• Oversee the effective use of LMS and learner management systems, ensuring accurate learner records, attendance, assessments, progression tracking, and reporting.
• Ensure data integrity and compliance with internal, QCTO, and SETA reporting requirements.
• Identify and implement improvements to learner administration, reporting processes, and operational systems.

• Lead, mentor, and develop training, learner support, and administrative teams.
• Manage staff performance, accountability, communication, attendance, and professional development.
• Build a collaborative, disciplined, and high-performance working environment.

• Build and maintain strong relationships with employers, host employers, industry partners, SETAs, QCTO, and other stakeholders.
• Support workplace-based learning opportunities, learner placements, and employer engagement initiatives.
• Represent the Academy professionally within the artisan development and skills development sectors.

• Relevant technical or business qualification
• Proven leadership experience in training, education, campus management, operations management, or skills development environments.
• Strong understanding of QCTO occupational qualifications, SETA processes, compliance, quality assurance, and artisan development.
• Experience managing training rollouts, learner administration, assessments, reporting, and LMS systems.
• Experience leading both training and administrative teams.
• Strong planning, organisational, communication, stakeholder management, and problem-solving skills.
• Advanced Microsoft Office proficiency, particularly Excel and reporting tools.

• Experience within artisan, electrical, engineering, construction, or technical training environments.
• Understanding of workplace-based learning, trade testing, ARPL, assessments, moderation, and verification processes.
• Facilitator, Assessor, or Moderator registration.
• Artisan, technical, engineering, or electrical qualification.