Call Centre Manager

Recruiter:

Sea Horse View T/A Extraordinary Futures

Job Ref:

JHB005238/AM

Date posted:

Monday, May 31, 2021

Location:

Johannesburg, South Africa

Salary:

R500 000 Annually

SUMMARY:
Excellent position available in Leading Company...

POSITION INFO:

Definite career opportunity to provide sales management and overall Call Centre Management to meet the needs of internal and external customers and provide high standard quality, excellent customer experience both outbound and inbound in the Employee Benefits sector.

Provide developmental support and review of policies and procedures to ensure all regulatory and governing body requirements are included in departmental processes
Maintain Call Centre Management and Operations; monitoring systems performance,
Develop and facilitates the establishment of new and existing procedures to ensure the accuracy and integrity of the Call Centre
Diploma/BCom Degree Operations or any related qualification preferred
FAIS Accredited / RE5
3 years minimum Call Centre Management experience
A minimum of 5 years customer service and sales in a contact centre environment

Let us take your CAREER to the next level!

Our innovative strategy and continuous streamlining of processes ensure we stand out from our competitors.

For more exciting positions visit our website www.extraordinaryfutures.co.za or give the specialist recruitment consultant a call on -----

Please note if you have not received feedback within two weeks please consider your application unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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