CUSTOMER SERVICE & OPERATIONS ADMINISTRATOR

Recruiter:

Groswin Global Recruitment

Job Ref:

142651

Date posted:

Thursday, October 15, 2026

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Join a premium hospitality supply company renowned for delivering luxurious tableware and sophisticated dining experiences to the industry’s leading hotels and restaurants. We are seeking a dedicated Customer Service & Operations Administrator to support our dynamic team, ensuring smooth daily operations and exceptional client service.

In this role, you will handle a variety of tasks including processing quotations, invoices, credit notes, and stock journals using Pastel. You will assist with sales orders, manage stock movements and counts, coordinate deliveries, and track shipments to guarantee timely and accurate service. Your proactive approach will be vital as you support the sales team, manage showroom inventory, and assist walk-in customers, ensuring an inviting and professional environment.

Your responsibilities will also extend to handling petty cash, banking, and reporting, as well as preparing for trade shows, installations, and external events. Working closely with logistics, warehouse, and sales teams, you will contribute to the efficient operation of the showroom and administrative functions.

Requirements:

Matric
Previous experience in administration, customer service, sales support, or operations
Strong Pastel knowledge
Proficient in Excel (including VLOOKUP)
Experience with stock/inventory management
Good understanding of logistics processes

Nice to Have:

Experience in hospitality, retail, or logistics industries

What We Offer:

Salary: R15,000 - R20,000 per month (Cost to Company)
An opportunity to grow within a well-established, quality-focused organization
A collaborative and professional work environment

Ready to bring your organisational skills and proactive attitude to a company that values excellence? Apply now and play a key role in supporting our clients' exquisite hospitality experiences.

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