CTS 19724 - Business Manager (FMCG/Retail) – Pretoria

Your responsibilities will include the following:

• Conduct comprehensive financial performance analyses (sales trends, expenses, and profit margins), manage budget allocations, and oversee reconciliation processes for sales, inventory, and expenses to ensure site-level profitability.
• Monitor and analyse forecourt performance data, implementing strategies to optimise fuel sales, drive operational efficiency, and maintain strict adherence to industry regulations and brand standards.
• Oversee convenience store and Quick Service Restaurant (QSR) operations, analysing sales data to optimise product selection, pricing, stock management, food performance, and health/safety regulatory compliance.
• Handle complex human resources issues, disciplinary investigations, dispute resolution, and workplace safety regulations while managing proactive relationships with trade unions and bargaining councils.
• Oversee comprehensive security and risk management plans—including cash handling and stock control—to protect against potential security threats like armed robberies and fraud attempts, while coordinating with local security providers and law enforcement.
• Ensure that site infrastructure (buildings, canopies, driveways, pumps, tanks, and refrigeration units) is fully maintained, compliant with environmental and safety standards, and supported by effective preventive maintenance schedules.
• Establish and manage senior-level partnerships with vendors, suppliers, and contractors to secure favourable terms, consistent supply, procurement efficiency, and cost control.
• Review and approve financial and workforce-related reports, ensuring seamless liaison with Head Office teams for financial audits, payroll processing, and site-level compliance reviews.
• Identify and implement revenue-driven initiatives, marketing campaigns, promotions, and store layout improvements to maintain a competitive edge and drive short- and medium-term growth.
• Optimise workforce planning, monitor performance metrics, control labour cost ratios against total revenue, and determine staffing needs to support business growth.