CREATIVE CONTENT & PRODUCT SPECIALIST TRAVEL INDUSTRY

KEY AREAS OF FOCUS:

Enquiry: Work closely with the Reservations team to source product and rates.

Creative: Matching experiences to guests’ profile / sourcing new and different experiences and driving them into the business.

Consult: Assist the reservations team in a consultative manner along with agents and guests to curate creative itineraries

Costing: Create special offers / packages for agents / procure special agent rates.

Operate: Support Reservation Managers (when required)

EXPERIENCE:

•             Strong product knowledge covering Southern Africa (Essential)

•             Experience in participating in supplier meetings and negotiations

•             Travel consultant background 

•             Prior experience in a product role (An advantage)

•             Current or prior supplier relationships

•             Sourcing new “out of the ordinary” product & insider access experiences and communicate and drive through the business. 

•             Grow preferred product (commission structure)

•             Requesting & processing of annual / adhoc supplier rates.

•             Ensure supplier contract outlines terms and conditions including tour leader rates and FOCs

•             Build and maintain supplier relationships

•             Maintain preferred supplier list

•             Identify trends & package development.

•             Co-ordinate Supplier presentations and ensuring the attendance register is completed.

•             Setting up Supplier meetings and communicate updates to business.

•             Attend Supplier functions and workshops.

•             Assisting to secure special agent rates when escalated by reservations

•             Assist to reduce revenue loss when escalated by reservations