Business Development Specialist (Utilities & Solar)

SUMMARY:
Business Development Specialist (Utilities, Commercial and Industrial Solar)

POSITION INFO:

 Note: This role is with Matriarch, a Fedgroup partner company.

About Us:

Matriarch optimizes energy and property assets with advanced IoT technology, ensuring efficiency, sustainability, and measurable returns. It delivers industry-leading Solar O&M and customized Utilities Management solutions, always keeping the client front of mind. By driving innovation, Matriarch empowers both clients and employees for long-term success in a rapidly evolving energy landscape.

Purpose of the role:

We are seeking a highly motivated and experienced Business Development Specialist to drive the growth of our innovative utility management solutions. This role is ideal for a driven professional with experience in the utilities management or property management industry, who is passionate about improving outdated practices and appreciates the value of cutting-edge technology. The successful candidate will play a pivotal role in expanding our client base, promoting our proprietary IoT device and associated services, and driving the success of our utilities management division.

 Duties and Responsibilities

Client Acquisition

• Identify and prospect new opportunities within utilities and property management, targeting organisations that can benefit from Matriarch's solutions
• Build pipelines through research, industry networking, referrals, and attendance at sector-specific events
• Develop tailored proposals, business cases, and presentations that showcase Matriarch's value proposition
• Lead clients through the full acquisition journey from initial engagement to contract negotiation and onboarding

Solution Selling

• Clearly articulate the benefits of Matriarch's proprietary IoT device and remote metering services, demonstrating their accuracy, efficiency, and cost-saving impact compared to manual or legacy approaches
• Conduct product demonstrations, proof-of-concepts, and workshops to align solutions with client requirements
• Engage both technical and commercial stakeholders, adapting messaging for executives, financial decision-makers, and operational teams

Relationship Management

• Establish and maintain trust-based relationships with clients to foster long-term partnerships
• Leverage an existing professional network in the utilities and property sectors to generate high-quality leads
• Act as a key point of contact for client queries during the acquisition and onboarding process, ensuring expectations are met
• Track client satisfaction and feed back insights to internal teams to refine service delivery

Strategic Growth

• Design and implement robust sales strategies to achieve ambitious client acquisition and revenue growth targets
• Regularly review performance against KPIs, providing insights and recommendations to senior management
• Identify opportunities for cross-selling and upselling within the broader Matriarch portfolio (solar O&M, utilities management, asset optimisation)

Market Analysis

• Continuously monitor utilities and property management industry trends, emerging regulations, and competitor activities
• Identify gaps in current service offerings and position Matriarch's solutions as disruptive, technology-driven alternatives
• Provide market intelligence to support product development and strategic decision-making

Collaboration

• Partner with Operations, Asset Management, and Client Retention teams to ensure smooth onboarding, efficient handovers, and ongoing client satisfaction
• Share client feedback to support continuous improvement of products, services, and operational processes
• Collaborate with marketing to create compelling campaigns and client engagement initiatives

Qualification and Experience

Educational Background

• Diploma required; Bachelor's degree in Business, Sales, Marketing, Engineering, or a related f