Business Analyst (Intermediate)

SUMMARY:
Responsible for defining specifications for process and system enhancements, production support etc.

POSITION INFO:

Join Our Team as a Business Analyst! 
Are you a problem-solver with a passion for turning data into actionable insights? Do you thrive in dynamic environments where you can make a real impact? 
Our client in the Investment Industry situated in the Western Cape is looking for a Business Analyst who will be responsible for defining specifications for process and system enhancements, production support items and normal
SDLC BA responsibilities, including systems testing.

PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY IN FULL.   NO CV'S WILL BE KEPT FOR FUTURE USE.

Main duties and responsibilities

• Root-cause analysis and resolution of production support issues within agreed service level agreement (SLA)
• Requirements definition for process and system enhancements, Business as Usual (BAU) changes and production support items
• Being involved in system’s testing of both fixes and enhancements
• Improving structures and processes within which the Client Solutions team operates.

Ideal experience

• At least 3 years’ experience in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration
• Good understanding of the end-to-end administration processes
• Experience in process improvements and process definition
• At least 5 years of formal business and process analysis experience
• Proven track record of driving and implementing improvements
• Software testing (at least 3 years’ experience as part of the BA competency

Ideal qualifications

• Relevant tertiary qualification or studying towards one
• Business analysis qualification (Diploma or higher)

Software, Systems knowledge
Essential:

• Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent
• SQL experience

Desirable:

• Flexcube
• Bizagi
• Digiata