Business Analyst

KEY PERFORMANCE AREAS AND RESPONSIBILITIES

Performance Outputs

Key Performance Area

Written Communication (Ability to compile clear and comprehensive documentation)  

• To identify, analyse and document business requirements and business rules on designated projects to deliver Requirements Catalogues, Business Requirements Definitions/Specifications including use cases and process maps as required
• Ensure that final deliverables of task or project meet the stated business requirements, have been successfully delivered and measured against original design specifications within agreed deadlines
• Work with Suppliers during Analysis, Design and Build phases to ensure Solutions meet business requirements
• Responsible for working with the appropriate business area at the proposed project stage, from initial concept onwards to ensure accurate and timely analysis
• Work with the Business to ensure that requirements are articulated correctly and the impact of business and systems changes are fully understood
• Work with the Business to ensure Business Cases are produced and Feasibility studies / Project proposals are produced to meet User Requirements
• Deliver full requirements traceability and benefits mapping of all changes
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Analytical Approach (Identify, challenge and simplify user requirements)

• To drive forward new ideas, strategy and proposals through Business teams to develop and/or enhance existing propositions to meet current and potential customer requirements
• Carry out in-depth research and analysis of current propositions against market trends and technology advances
• Assess new technologies in the market and make recommendations against business requirements/ business problems
• Assess industry trends, regulatory changes and monitor competitor activities to ensure deliverables compliment strategic and tactical thinking
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Impact and influence through customer focus (Operate within all areas to influence processes and business decisions professionally and efficiently)

• Deliver & facilitate workshops for business owners, enabling them to look at the detail around their requirements and the impact of their desired / proposed change
• Work with Systems Analysts to identify, gather and document Functional and Non-Functional Specifications
• Work with stakeholders to identify, analyse and deliver solid requirements and proposals
• To assist with Functional testing

COMPETENCY LIBRARY

Technical Competencies:

• Experience working with agile methodologies, such as Scrum, Kanban, XP, BDD and ATDD
• Experience in the use of analytics and AB / multivariate testing preferred
• Experience managing senior stakeholders
• JIRA/Confluence, MS Project, SharePoint or equivalent experience preferred

Minimum Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field
• 3 years experience as a Business Analyst together with Change Management and Business Process Re-engineering experience
• 3 years experience in full systems lifecycle, from analysis, through to design, build and implementation
• Experience of 3rd Party solution selection and implementation as well as internal developed solutions