Business Analyst

SUMMARY:
Great opportunity exists with a manufacturing giant offering career growth and excellent package.

POSITION INFO:

Key responsibilities will include:

• Assist end users to resolve SAP WM related issues
• Resolve calls logged on service management system within agreed SLA
• Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues related to the WM module and related integration with other internal and external systems.
• Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new system functionality
• Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team.
• Conduct user assessments with the business users following training
• Analyse reports on user knowledge and skills gaps provided by the learning team to identify training needs
• Work in conjunction with the learning department to roll out ongoing end user training as required
• Support the Application Manager and the business in identifying IT application solutions to address key business requirements within MM/WM
• Quantify savings and efficiencies related to these opportunities and draw up business case documentation for submission to the Application Manager
• Communicate with authorisations team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards
• Authorise user access for new and existing users via the User Authorisation Request (UAR) workflow
• Assist with resolving user profile audit queries
• Conduct regular system compliance audits for the WM module
• Report on system non-compliance by users to the Applications Manager
• Identify and highlight business risk to the Applications Manager as a result of non-compliance
• Recommend compensating controls to the Applications Manager
• Develop appropriate reports for the SAP WM module as requested by the Business
• Maintain and proactively enhance reports
• Run reports in the system as required by the Business
• Provide ongoing advice and support on best practice to ensure continuous improvement within Business systems and applications.
• Develop specialist knowledge of the SAP WM module, identify opportunities to deliver best value solutions and make recommendations to the Applications Manager.

The ideal candidate should meet the following requirements:

• Degree in Information Technology / BCom
• 5 years’ experience within the relevant business function or information technology environment
• Experience with managing and integrating warehousing and supply chain with new technologies such as Voice, Handheld Scanners, RF units, Handling units
• Demonstrated success in managing projects relating to superior performance and continuous improvement

 Email: --------Please upload your CV here-------- 

South African Citizens only.

Due to the volumes of applications received – correspondence will only be conducted with shortlisted candidates. If you have not received a response within 14 days, please consider your application unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.