Building Operations Manager - Pietermaritzburg

The ideal incumbent will have a minimum of 5 years building management experience with a sound understanding of general electrical, HVAC, plumbing, security etc services

The Operations Manager will be self-motivated, reliable with sound admin, reporting, operations skills, technical and project management skills.  

Requirements:

• 3 years’ experience in a property management role.
• Diploma or BTech / Building Science/ Facilities Management or technical qualification will be advantageous.
• Must have own transport and valid drivers license.
• Must be based in Pietermaritzburg.

Competencies and Skills:

• Must be willing to have a hands-on approach – electrical, plumbing, HVAC installations, fire regulations – an advantage / knowledge thereof • Good knowledge of safety, fire and emergency procedures

• Good knowledge of the Occupational Health and Safety Act

• Computer literate (full MS package)

• Ability to write reports

• Budgeting and cost control experience familiarity

• Familiar with service level agreements (SLA’s) and lease agreements

• Stakeholder management skills

• Project Management skills

• Good verbal and written communication skills especially in communication to clients and suppliers.

Responsibilities:

• To manage and respond timeously to technical complaints and queries received by clients and identify trends in complaints.

• To manage the relationship with the tenants, including tenant installations and asserting budgetary control.

• To conduct inspections, including technical, housekeeping, service contracts and take on and take back inspections.

• To manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by suppliers, ensuring they are within budget by negotiating the advantageous pricing structures.

• Manage the SLA’s and outputs of the vendors. 

• To implement planned / preventative / emergency maintenance in conjunction with the Centre Manager, as well as disaster and emergency planning.

• To ensure that life cycle planning and preventative maintenance plans over a 3-year period are carried out for properties under management.

• To ensure effective asset control by setting and managing the asset register.

• To implement energy saving programs (‘green’ principles), environmental and sustainability methodology in the portfolio, in conjunction with line managers.

• To manage the technical budget (Capex and R&M) including assisting with forecasts and budget variance reports.

• To register and monitor insurance processes to finality.

• Manage and control all maintenance / stock control inventory / spares and tools

• To ensure that compliance is maintained with building and statutory regulations.

• To manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system.

• Effective municipal and utility management, to ensure optimum recoveries, resolving any queries or technical errors (e.g. meters).

•  To prepare required technical and financial reports and feedback reports to management on issues, in conjunction with the Portfolio Manager.

Please note that only shortlisted candidates will be contacted