Building Manager - Rosebank

SUMMARY:

Role Purpose

Key Responsibilities

Building Operations Management

• Oversee the daily operational management of assigned properties.
• Ensure buildings are maintained in a safe, functional, and aesthetically pleasing condition.
• Conduct regular building inspections and identify maintenance requirements.
• Monitor and maintain common areas, facilities, equipment, and infrastructure.
• Ensure all building systems operate efficiently, including electrical, plumbing, HVAC, and mechanical systems.
• Coordinate preventative and corrective maintenance activities.

Tenant Relations

• Establish and maintain positive working relationships with tenants.
• Respond promptly and professionally to tenant requests and complaints.
• Ensure tenant issues are resolved efficiently and effectively.
• Assist with tenant installations, relocations, refurbishments, and fit-outs.
• Ensure compliance with lease conditions and building rules.

Contractor & Service Provider Management

• Manage service and maintenance contractors to ensure service delivery standards are met.
• Monitor contractor performance and adherence to service level agreements.
• Coordinate contractor activities to minimise disruptions to tenants and operations.
• Ensure contractors comply with health, safety, and environmental requirements.
• Review completed work and ensure quality standards are maintained.

Maintenance & Technical Management

• Coordinate and oversee routine, preventative, and emergency maintenance activities.
• Ensure building equipment and systems are regularly inspected and maintained.
• Monitor air-conditioning, plumbing, electrical, and mechanical systems.
• Identify and address technical issues affecting building performance.
• Assist with troubleshooting and resolution of operational problems.

Budgeting & Cost Control

• Assist with the preparation and management of operational and maintenance budgets.
• Monitor expenditure and ensure costs remain within approved budgets.
• Review quotations and recommend cost-effective solutions.
• Control maintenance expenditure and contractor costs.
• Assist in identifying opportunities for operational efficiencies and cost savings.

Project Management

• Assist with property refurbishments, upgrades, and capital improvement projects.
• Coordinate tenant installations and building improvement projects.
• Monitor project timelines, budgets, and quality standards.
• Ensure projects are completed safely, on schedule, and within budget.
• Liaise with contractors, consultants, and stakeholders throughout project execution.

Compliance, Health & Safety

• Ensure compliance with relevant legislation, regulations, and company policies.
• Maintain Occupational Health and Safety standards within the property.
• Conduct routine safety inspections and identify potential risks.
• Ensure statutory inspections and certifications are completed timeously.
• Maintain accurate records relating to compliance and safety requirements.

Administration & Reporting

• Prepare operational, maintenance, and incident reports.
• Maintain accurate records of maintenance activities and contractor performance.
• Monitor service requests and ensure timely completion.
• Assist with operational reporting and management information requirements.
• Ensure all property documentation is properly maintained and updated.

POSITION INFO:

Role Requirements

Qualifications

• Technical or Mechanical Qualification (N4 or equivalent) essential.

Experience

• Minimum 3 – 5 years’ experience in building management, facilities management, or property maintenance.
• Experience within commercial, retail, mixed-use, or property management environments preferred.
• Experience managing contractors and service providers.
• Experience coordinating maintenance projects and tenant installations.

Knowledge

• Building maintenance principles and practices.
• Air-conditioning, plumbing, electrical, and mechanical systems.
• Occupational Health and Safety requirements.
• Property management and lease administration principles.
• Housekeeping and facilities management practices.
• Budgeting, cost control, and operational administration.
• Relevant statutory and compliance requirements.

Skills

• Strong technical and mechanical aptitude.
• Excellent problem-solving and decision-making abilities.
• Contractor and stakeholder management skills.
• Strong communication and interpersonal skills.
• Budget management and cost control capability.
• Planning and organisational skills.
• Report writing and administrative skills.
• Computer literacy, including Microsoft Word and Excel.

Competencies

• Customer & Quality Focus
• Teamwork and Collaboration
• Problem Solving and Decision Making
• Communication Skills
• Planning and Organising
• Assertiveness
• Stress Tolerance
• Attention to Detail
• Drive and Productivity
• Relationship Management

Key Performance Indicators (KPIs)

• Building maintenance standards achieved and maintained.
• Contractor performance and service delivery effectiveness.
• Tenant satisfaction and service response times.
• Compliance with health, safety, and statutory requirements.
• Effective management of maintenance budgets and expenses.
• Successful completion of maintenance and upgrade projects.
• Reduction in operational downtime and maintenance backlogs.
• Quality and accuracy of reporting and administration.
• Building operational efficiency and asset preservation.