Brand Ambassador

Recruiter:

Boardroom Appointments

Job Ref:

JHB004546/FM

Date posted:

Sunday, November 27, 2022

Location:

Johannesburg, South Africa

Salary:

Negotiable Annually

SUMMARY:
Job Purpose:
To provide an exceptional level of service to current and prospective Customers within the independent market relating to company products. The Brand Ambassador will assist the customer in understanding the Companies products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.

JOB DESCRIPTION:

Skills and experience required:

Customer Care and or Marketing diploma, degree and/or relevant experience
At least 3 years' experience within Customer Care/ Sales/ Brand Ambassador environment
Experienced with data, complaint and/or order capturing systems (Syspro, etc.)

Duties and responsibilities:

Educate big box stores and independent retail customers on product ranges product knowledge training in stores
Provide big box stores and independent retail customers with marketing equipment.
Answer all incoming customer calls in a professional and efficient manner.
Offer a variety of product related solutions to clients.
Ensure that call cycle is being attended to and that all customers are being visited within the call cycle.
Utilise inbound call opportunities to generate sales and renewals.
Develop strong relationships with customers and demonstrate how we can add value to their business.
Identify potential customer needs/ opportunities to grow our business.
Conduct follow up calls on a daily basis to customers who have expressed an interest in our products.
Respond to customer emails in a professional manner.
Work with and support our Professional Services Group, helping to support customers and opportunities.
Ensure that all complaints are captured and reported to customer care and production
Miscellaneous administration tasks.
Submit weekly sales reports of activities within the market within specified area of work
Set clear and achievable expectations with clients and achieving them.
Attend all product-training sessions.
Comply with all company procedures and policies including OH&S.
Proactively contribute to the on-going development of departmental processes and policies.
Ensure that customers are highly regarded and receive exceptional service during the lodging complaints with the Company, remain in communication ensure continues feedback with regards to the progress of the complaint
Act as a brand ambassador by modelling the Restonic values in all interaction with members,
colleagues, and general public.
Ensure that customer understands procedures, warrantees and guarantees
Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
Ensure all member feedback is recorded to support the Companies continuous improvement culture.
Ensure that where appropriate all customer interactions include a review and update of personal details.
Ensure all daily transaction requirements, administrative tasks and other duties are carried out in accordance with current company and legislative practices and procedures.
Maintain an awareness of the timeliness of resolving customer queries.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Brand Ambassador - Mall of Africa
Location: Midrand
Salary:
4 days ago

Brand Ambassador - Irene Village x2
Location: Irene
Salary:
18 days ago

Brand Ambassador - Irene Village (Flexi-Perm)
Location: Irene
Salary:
18 days ago

Brand Ambassador - Cedar Square (Flexi-Perm)
Location: Sandton
Salary:
18 days ago

Brand Ambassador
Location: Johannesburg
Salary: -
At VISION MARKETING, we don''t just market products we create unforgettable customer experiences that make brands come alive. As a brand ambassador, you’ll be at the heart of that mission, representing premium local and international clients with energy, integrity, and professionalism.
76 days ago

External Sales - Tiles and/or Home Decor
Location: Centurion
Salary: 10000 Monthly
Are you passionate about aesthetics, interiors, and beautiful design? If you will enjoy combining your love for design with your talent for sales, apply now to become part of something beautifully different.
Today

Term Warranty Sales Agent
Location: Johannesburg
Salary:
Today

New & Pre-Owned Vehicle Sales Executives - Gauteng, Northern Suburbs
Location: Johannesburg
Salary:
#DriveYourCareerForward by working for an up-and-coming and innovate automotive dealer group! Our client, a leading and well-respected Dealer Group is looking to employ talented and experienced individuals to fulfil the role of New & Pre-Owned Vehicle Sales Executives. As a Car Sales Executive, you'll serve as a brand ambassador, maximizing sales opportunities with an emphasis on pr...
5 days ago

Head of Sales Gauteng
Location: Johannesburg
Salary:
11 days ago

Account Manager -Northern Suburbs of Johannesburg – Remote
Location: Johannesburg
Salary: **Salary – R16,000.00. – R18,000.00. (Basic) + Company Vehicle + Petrol (Please note this car does have a tracker) + Good Commission on top (Negotiable, based on skills, experience and in relation to current package)
Account Manager -Northern Suburbs of Johannesburg – Remote
14 days ago

Brand Ambassador

Similar jobs you might be interested in:

Create a free job alert for Brand Ambassador in Johannesburg

Jobseekers

Recruiter

General