Branch Supervisor (Mining & Automotive) Botswana

SUMMARY:
An exciting opportunity has arisen for an experienced Branch Supervisor within heavy industry, reporting to the General Manager, to assist in the operational function of the branch from a technical perspective.

POSITION INFO:

• Financial responsibility, budgeting and administration of branch
• Responsible for the branch performance, maximizing income and profit from a range of products and services
• Manage and develop staff as well as having a hands-on approach in making sure the branch performs as expected.
• Utilise excellent sales leadership, management excellence, and operational expertise
• increase revenue and profitability through the achievement of business and personal targets
• Work or implement strategies to increase productivity and meet sales targets, as well as making joint calls with salesmen as needed.
• Assess sales reports
• Maintain contact and effective relationships with customers and suppliers
• Successfully resolve customer issues timely and professionally.
• Continuously update product knowledge
• Direct warehouse operations. Maintain necessary inventory levels, order materials, route deliveries and pickups
• Manage workflow to assist staff in balancing priorities, providing backup support if needed and otherwise ensuring that all work is accomplished with an appropriate sense of urgency
• Participate in the recruiting and interviewing process of new employees.
• Oversee training as well as identify and foster development opportunities for all branch personnel as required or needed.
• Periodically evaluate the performance of branch personnel, as well as develop goals and objectives, providing both formal and informal feedback on a regular basis.
• Ensure policies and procedures are communicated and followed.
• Look at change management
• Quality assurance
• Customer satisfaction and improving productivity

NB! This job is now closed. You can apply for other jobs by uploading your CV.