BnB Manager

SUMMARY:
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POSITION INFO:

Key Responsibilities:

• Oversee daily guesthouse operations, ensuring high service standards

• Supervise, train, schedule, and manage housekeeping and front-of-house staff

• Handle reservations, bookings, check-ins and check-outs

• Manage guest queries, complaints, and service recovery professionally

• Oversee administration, including record keeping, stock control, procurement, and supplier liaison

• Manage petty cash

• Monitor operational expenses

• Coordinate and manage events, group bookings, and special functions hosted at the guesthouse

• Ensure compliance with health, safety, and hospitality regulations

• Maintain property standards, overseeing maintenance and upkeep

Minimum Requirements:

• 4–5 years’ management experience in hospitality or a similar environment

• Proven experience supervising, training, and developing staff

• Strong communication and interpersonal skills

• Hands-on leadership approach with strong organisational ability

 

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