Billing Clerk/ Administrator/ Service co-ordinator - Century City – Salary R13 500 per month

Billing Clerk/ Administrator/ Service co-ordinator - Century City – Salary R13 500 per month

5 Month Contract: 01 December ‘2022 – 30 April ‘2023

Main Purpose of the job

To provide efficient service, support and after sales satisfaction to customers, whilst maintaining profitability and SLA requirements. Your duties will include but are not limited to as stipulated below.

Requirements & Experience

• Excellent Microsoft Excel Skills – Spreadsheets, Filtering, Formulas, Calculations
• Accounting Background
• Exceptional Organizing
• Managing & Scheduling Skills
• Time Management
• Experience & Knowledge of MPS Environment will be an advantage
• Must be able to work and preform under pressure
• Reliability & Loyalty
• Out of the box thinker, think Solution!

JOB DSECRIPTION

• Logging of Service Calls for all SLA Customers & Managing & Scheduling Printer Engineers Calendars
• Logging, planning, implementing and scheduling of Installations
• Following up with Job Cards of engineers, closing and updating open tickets, ordering parts where required. Keeping SLA Customers informed.
• Warranty Claims for Lexmark & HP
• Quotes & Invoicing on Billable Service Calls & Consumables.
• Monitoring consumable levels of SLA Customers on Printanista & ConnectWise. Ordering of consumables from different suppliers and compare pricing, making sure current price falls in within current CPC.
• General Admin duties on Accumatica, Creating Sales Orders & PO’s. Following up GRV status and invoicing.
• Managing Consumable Level Reports
• Assist with Monthly CPC & SLA Billing if needed
• Assist with Escalations, Cancellation, Reinstatements & Costings
• Managing SLA Contracts
• Assist with Forecasts on Supplies
• Managing of Consumable & Hardware Stock

Email your CV, notice period, current salary and salary requirements to

Your CV must include: A photo, your residential address, DOB, notice period, current/last salary and mode of transport.

If I do not get back to you within 2 weeks, your application for this vacancy was unsuccessful.