Barman

SUMMARY:
To clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements
To align pool deck tables, loungers, deck small tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair
To ensure umbrellas are opened and closed at the appropriate times.
To ensure that lounge lights are switched on or off as required and music levels are correct.
To prepare and serve coffee/tea to laid-down standards when this is an agreed duty of the establishment.
To take orders from guests and ensure these are given to the appropriate person to execute.
To be totally familiar with the composition of all menu items.
To serve beverages in accordance with laid-down standards, but above all in a professional, courteous manner.
To assist with cleaning of tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed yet allowing guests to finish their meal without feeling rushed.
No payments to be accepted at the bar.
All drink bills to be signed by the guests (both inclusive and exclusive drinks)
To ensure Operating equipment glassware is controlled.
The popcorn machine to be used for weekends, public holidays, and school holidays.
The machine to be cleaned and packed away after every use.
Ensure upselling of beverages and stocking and usage of the two drinks trolleys during dinner service every night. Wines, Whiskeys, Gins, liqueurs, cognacs, Ports, Sherries etc.)
Ice buckets to be always filled and on the bar counter.
At all times to be aware of and practice good guest relations, assisting the guest in any way which does not adversely affect other guests.
To attend to guest complaints satisfactorily and feed back to Duty Manager who will report to F&B Manager.
To report any suspicious packages or parcels to management without delay.
To take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests.
To be continually aware of, and maintain, the highest standards of personal hygiene and dress.
To attend meetings and training courses as required.
To take part in fire drills and evacuation drills at required intervals.

POSITION INFO:
MINIMUM EXPERIENCE & REQUIREMENTS:
Applicants must have at least 1-3 years’ experience in a related field with a solid track record working in a similar role within the Hospitality Industry
Matric is a minimum requirement, but a further qualification is a bonus.
Valid RSA ID

SYSTEM REQUIREMENTS
Proficient in Microsoft Office, especially with Good to Advanced Excel Skills
Good working knowledge / understanding of Hospitality PMS system – NEBULA & PLUSPOINT would be a bonus