SUMMARY:
A passion for mixology and a flair for customer service.
POSITION INFO:
10 2nd Avenue Houghton Estate is a Luxury Boutique Hotel in Houghton Estate, Johannesburg, centrally located near business hubs. It offers luxury accommodation, gourmet cuisine, state of the art conferencing and warm South African hospitality in lush, landscaped gardens.
10 2nd Avenue Houghton Estate falls within Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. The vision is to co-create memorable travel experiences which connect people for a brighter future. Together our mission is to deliver dynamic and exceptional hospitality solutions in Africa that connect local and global travelers to our communities in a sustainable and relevant manner.
Dream Hotels & Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritizing sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritize integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements.
Job Overview:
We are currently seeking a skilled and personable individual to join our team as a Barman. If you have a passion for mixology, a flair for customer service, and the ability to create memorable experiences, we invite you to apply.
- Cocktail Preparation: Craft and serve a variety of high-quality and visually appealing cocktails, mocktails, and other beverages. Consistently maintain the highest standards of drink presentation and taste.
- Customer Service: Provide friendly and attentive service to guests, creating a welcoming and enjoyable atmosphere. Engage with patrons, recommend drinks, and help in making selections.
- Order Processing: Take drink orders accurately, process transactions, and handle cash and electronic payments. Keep the bar area clean and organised, including the arrangement of drink ingredients and utensils.
- Menu Knowledge: Stay informed about current and upcoming beverage trends. Demonstrate an in-depth knowledge of the drink menu, including ingredients, brewing methods, and serving techniques.
- Customisation: Accommodate guest preferences by customizing drinks based on individual tastes and dietary restrictions. Offer personalised recommendations based on the guest's preferences.
- Maintaining Supplies: Monitor and manage bar inventory, including liquor, mixers, garnishes, and barware. Place orders for supplies as needed, ensuring sufficient stock levels.
- Adherence to Regulations: Adhere to all relevant health and safety regulations, including responsible alcohol service practices. Verify the age of guests to ensure legal drinking age compliance.
- Customisation: Accommodate guest preferences by customizing drinks based on individual tastes and dietary restrictions. Offer personalised recommendations based on the guest's preferences.
- Maintaining Supplies: Monitor and manage bar inventory, including liquor, mixers, garnishes, and barware. Place orders for supplies as needed, ensuring sufficient stock levels.
- Adherence to Regulations: Adhere to all relevant health and safety regulations, including responsible alcohol service practices. Verify the age of guests to ensure legal drinking age compliance.
THEORETICAL KNOWLEDGE AND QUALIFICATIONS
- Matric certificate
- Previous experience in bartending or hospitality roles.
- Excellent knowledge of beverage preparation techniques and familiarity with POS systems.
- Strong communication and customer service skills.
- Attention to detail and ability to multitask in a fast-paced environment.
- Knowledge of health, safety, and sanitation regulations.
- Leadership skills to supervise trainees and interns effectively.
