Bargaining Council Receptionist

Recruiter:

Banqobi Consulting

Job Ref:

Randburg

Date posted:

Thursday, August 19, 2021

Location:

Johannesburg, South Africa

Salary:

Market related

SUMMARY:
Switchboard Operator

POSITION INFO:

Duties and Responsibilities

Answer the telephone in a professional manner
Screen Calls and route calls accurately
Take accurate messages and forward them timeously
Welcome visitors and redirect them to the appropriate person
Ensuring neat administration of the following:

- Sorting and distribution of faxes

- Reception area

- Courier documents and parcels as and when requested

Screening and routing of incoming and outgoing mail – hand delivered (courier)
Assist with other functions as per manager’s instruction

Knowledge / Experience / Skills / Abilities

Above average verbal communication and listening skills
Ability to withstand pressure and provide above average services
Must at all times be diplomatic and assertive
Ability to work independently and use initiative along with problem solving abilities

Ability to build strong effective relationships with all stakeholders, i.e. Parties of the Council, Clients and management team

Adopt appropriate interpersonal style in achieving task accomplishment, modifying behavior according to tasks and individuals involved
Basic knowledge of the Labour Relations Act would be an advantage

Must be a good team player and achieve objectives as set out by the Departmental Manager
Must be meticulous in carrying out tasks/instructions etc
Must be patient

Knowledge of the Bargaining Councils and their functions would be an advantage.

Qualifications

Matric (Grade 12) or equivalent qualifications
Customer orientated behavior essential (callers, service providers, agents)
At least 1 year switchboard operation
Presentable and professional attitude
Fluent in English
Bilingual advantageous
Computer Literacy essential

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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