BUSINESS ANALYST (12 MONTHS CONTRACT )

SUMMARY:
To investigate, document and implement technology systems. The incumbent will assist the development team with the required project documentation, testing and user communication.

POSITION INFO:

Furthermore, will act as the key link between business stakeholders, project managers and developers to ensure that system solutions align with strategy, business needs and governance standards.

Outputs

Business Analysis & Requirements Management

• Engage stakeholders to elicit, document, and validate business, functional, and non-functional requirements.
• Develop Business Requirements Specifications (BRS), Functional Requirements Documents (FRD), and User Stories with clear acceptance criteria.
• Translate strategic objectives into detailed system requirements aligned with the Transformation Fund’s operational goals.
• Ensure traceability of requirements through to design, testing, and deployment.

Process Analysis & Design

• Map and analyse “as-is” and “to-be” processes across funding, capability, and market access functions.
• Collaborate with Process Engineers to identify gaps, redundancies, and automation opportunities.
• Define and maintain process documentation in accordance with governance standards.

System Design & Solution Alignment

• Work with developers, architects, and vendors to ensure technical solutions align with requirements.
• Participate in solution design workshops, system demonstrations, and user acceptance testing.
• Validate that delivered systems meet user expectations, compliance, and performance standards.

Stakeholder & Governance Engagement

• Act as a liaison between business units and external vendors to ensure consistent understanding and delivery.
• Support Project Managers with scope definition, change requests, and impact assessments.
• Contribute to programme reporting (RAID logs, status reports, KPI dashboards) for governance committees.

Data & Performance Analysis

• Work with data teams to define data models, validation rules, and integration requirements between systems (CRM, ERP, SQL, Telemetry).
• Support development of Power BI dashboards and performance metrics to monitor system utilisation and impact.

Experience / Skills Required

• At least 5 years’ experience in business or systems analysis.

Qualification Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business Management or Industrial Engineering.
• CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis), ECBA (Entry Certificate in Business Analysis).

Personal Attributes/Behaviours/Attitudes

• Proactive and self-driven, able to take ownership of business outcomes.
• Logical and methodical, with an eye for both strategic alignment and operational detail.
• Curious and analytical, questioning assumptions to uncover true business needs.
• Collaborative and diplomatic, building trust across departments and external partners.
• Resilient under pressure, maintaining professionalism in high-stakes project environments.
• Ethical and accountable, aligning work with governance, PFMA, and POPIA principles.
• Innovative, embracing digital transformation and process automation opportunities.