Auxiliary Toll Collector Stormvoel & Zambesi Plaza

SUMMARY:
Company: Pt Operational Services
Location: Zambezi Toll Plaza and Stormvoel Toll Plaza
Reports to: Plaza Manager

POSITION INFO:
Qualifications, Skills and Required Competencies to meet the Job Outcomes:

• Grade 12
• Proven experience as a cashier in a user relations environment is essential.
• Good communication skills.
• Fluent in English.
• Excellent interpersonal relationship and conflict management experience.
• The ability to deal with road users in a friendly and efficient manner.
• Excellent numeracy skills
• Basic computer literacy
• High sense of integrity and trustworthiness
• The physical demands are those required to work on shift rotating basis in an office environment.
• The work environment characteristics are those encountered in a typical office environment.

• Follow start of shift procedure.
• Use toll and lane equipment as prescribed.
• Classify vehicles as prescribed.
• Process all transactions as per the prescribed methods of payment.
• Report all incidents violations and malfunctioning equipment to the supervisor in the prescribed manner and recording of such.
• Handle cash and other documents in the prescribed manner.
• Follow end of shift procedure.
• Ensure toll booth is clean and tidy at all times.
• Ensure self person is neat and presentable while at work.
• Maintain excellent relations with road users.
• Comply with health and safety and security procedures at work.