Auxiliary Toll Collector

SUMMARY:
Company: Pt Operational Services 
Location: Zambezi Plaza
Reports to: Plaza Manager 
Position Type: Entry level
Purpose: Pt Operational Services would like to interview and train suitable candidates for future vacant positions. To comply with all
contractual obligations, only applications from bona fide residents of Pretoria North, Brits, Damonsville, Oukasie,
Elandsrand, Hartbeespoort will be accepted. Proof of such residence will be required.* To collect toll from motorists and to ensure
that all toll collected is accounted for in accordance with legal requirements, the concession contract and Company policies and
procedures. Important note: operations take place on a 24 hour basis, 7 days a week, thus including weekends and public holidays.
Successful applicants will also be required to work shifts.

POSITION INFO:
Qualifications and Skills
Suitable candidates must possess the following minimum qualifications and skills: 

• Grade 12 
• Proven experience as a cashier in a user relations environment is essential 
• Good communication skills 
• Fluent in English
• Excellent interpersonal relationship and conflict management experience 
• The ability to deal with road users in a friendly and efficient manner 
• Excellent Numeracy skills 
• Basic computer literacy 
• High sense of integrity and trustworthiness 
• The physical demands are those required to work on shift rotating basis in an office environment
• The work environment characteristics are those encountered in typical office environment

• Follow start of shift procedure 
• Use toll and lane equipment as prescribed 
• Classify vehicles as prescribed 
• Process all transactions as per the prescribed methods of payment
• Report all incidents  violations and malfunctioning equipment to the supervisor in the prescribed manner and recording of such 
• Handle cash and other documents in the prescribed manner
• Follow end of shift procedures
• Ensure toll booth is clean and tidy at all times
• Ensure self person is neat and presentable while at work 
• Maintain excellent relations with road users 
• Comply with health and safety and security procedures at work