Automotive Service Advisor

Recruiter:

Performability

Job Ref:

#20201360

Date posted:

Tuesday, February 10, 2026

Location:

Cape Town, South Africa

Salary:

Monthly

SUMMARY:
Skilled Automotive Service Advisor – Western Cape

POSITION INFO:

Automotive Service Advisor – Western Cape

We are seeking a professional and customer-focused Automotive Service Advisor to join our service team in the Western Cape. You will be the key point of contact for customers, ensuring a seamless service experience while supporting workshop operations.

Key Responsibilities:

Welcome customers and assess their vehicle service needs.
Provide accurate service estimates and timelines.
Coordinate with technicians for timely completion of repairs.
Maintain detailed service records, invoices, and customer communications.
Promote maintenance services, parts, and warranties where appropriate.
Resolve customer concerns professionally to ensure satisfaction.
Monitor parts inventory and manage service-related orders.
Ensure compliance with company policies, safety standards, and environmental regulations.

Requirements & Skills:

Previous experience as a Service Advisor or similar role.
Strong automotive knowledge and understanding of repair procedures.
Excellent communication and customer service skills.
Ability to multitask and work under pressure.
Sales skills for service upselling.
Detail-oriented with accurate record-keeping.
Team player, working closely with technical staff.

What We Offer:

Competitive salary with performance-based incentives.
Career growth opportunities in a reputable automotive business.
Supportive and professional team environment.

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