Automotive Service Admin Manager

SUMMARY:
-

POSITION INFO:

An exciting opportunity is available for an experienced Service Administration Manager to join a well-established franchised truck dealership in Polokwane.

Key Responsibilities:

• Oversee the daily administrative operations of the Service Department.

• Manage service administration, costing and warranty processes.

• Ensure accurate processing of job cards, invoicing and service documentation.

• Monitor service department financial performance and administrative controls.

• Supervise and support the service administration team.

• Ensure compliance with truck OEM standards and dealership procedures.

Minimum Requirements:

• Matric certificate essential.

• Previous experience within a franchised truck dealership is essential.

• Minimum 5 years’ experience in Service Advising, Warranty Administration and/or Service Costing.

• Minimum 3 years’ supervisory experience within a Service Department or Service Counter environment.

• Strong financial acumen and understanding of service department financial processes.

• Experience working on dealership DMS systems, preferably Evolve.

• Good understanding of truck OEM procedures, standards and protocols.

• Excellent communication, organisational and leadership skills.

• Ability to work under pressure while maintaining accuracy and attention to detail.