Qualifications, skills and experience

• Minimum qualification is a Matric certificate with at least two years’ technical experience as an Audio Visual Assistant.
  
• A tertiary qualification in Audio Visual or Sound technologies will be advantageous

• Effective coordination, execution and completion of client services calls on the following:
  • Investigates client complaints, testing equipment where necessary and resolve problems
  • Maintain a high level of service and rapport with customers
  • Set-up and test audio visual equipment in venues in the required standards
• Provide ongoing support for audio visual equipment supplied during event
• Ensure that all service documents and installation actions are completed by submitting forms, reports, logs and records and complete weekly venue and equipment checklists and report ongoing maintenance requirements
• Adhere to preventative maintenance schedules
• Participate and assist in the planning and execution of all projects related to the service department
• Establish and maintain sound relationship with internal and external stakeholders