Associate Product Manager (VAS and New Revenue)

Recruiter:

Recruitment Matters

Job Ref:

1518241065

Date posted:

Wednesday, September 22, 2021

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

Duties and Responsibilities:

* Research product market gaps and analyse industry trends.

* Develop new product features and enhancements to improve customer experience.

* Collect product data, monitor user experiences, and interpret consumer feedback.

* Perform product quality control checks and develop solutions to product defects if any.

* Manage and resolve escalated customer queries and issues related to the product portfolio.

* Manage hardware inventory levels, forecasts and supplier coordination.

* Develop Go-to-Market promotions and plans.

* Conduct product awareness and training.

* Develop product collateral and sales material for internal and customer use.

* Launch products and develop product strategies aligned with business goals.

* Provide routine and ad-hoc reports on product performance and projects statuses.

* Coordinate with internal and external stakeholders to deliver on product solutions.

* Participate in the creation and launch of new products.

* Liaise with marketing teams for proper product positioning and promotions.

* Provide competitor analysis and insights.

* Contribute to product marketing strategies.

Strong analytical abilities.

* Strong presentation skills.

* Time management skills.

* Confident and resilient.

* People oriented.

* Attention to detail.

Degree/Diploma in commercial or technical field.

• Knowledge of internet service provider products and services.

• Experience in a sales and marketing environment advantageous.

• Good working knowledge of MS Office.

• 2-3 Years’ experience in a product management, ISP or telecommunications industry.

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Associate Product Manager (VAS and New Revenue)

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