Associate Claims Administrator

 

Recruiter:

Strategic Personnel

Job Ref:

JHB000274/Dana

Date posted:

Wednesday, July 13, 2022

Location:

Johannesburg, South Africa

Salary:

6800 Monthly


SUMMARY:
As a member of this dynamic team, the primary focus of your role is to track and process all new claims, chase requirements and general administration within the claims business unit.

You’ll have to keep your finger on the pulse of internal service level agreements to make sure that we achieve the agreed targets and turnaround times

You’ll work closely with members in the Individual Life claims team, external stakeholders and may also be involved or interact with other internal teams to resolve a process or activity.

JOB DESCRIPTION:

Your knowledge:
- Sound Business and Operational knowledge of Insurance Industry administrative processes
- Be knowledgeable with the use of CRM systemss
- Good knowledge of the business administration platforms
- Familiar with Compliance Processes and Procedures in the Insurance Industry
- Familiar with the business products and their rules and workings Your duties will include:
- Communicating with stakeholders in claims such as claims assessors, funeral claims assessors and underwriters
- Synopsizing all the medical reports and claim documents into the standardized company document and record all the necessary and important information that is needed in the assessment of the claim
- To update the pipeline tracker or any other systems/database on a regular basis to ensure client accounts are up to date
- Processing forms, instructions, applications etc requested by financial advisers for the processes that you participate in
- Dealing with claims related queries internally or externally
- Ensure that process is completed within the required SLA
- Identifying and reporting on service failures and errors
- Provide clients with the organisation's service and product information when required
- Provide input to the effectiveness and soundness of policies and procedures for processes
- Ensuring that all correspondence is professional and in line with standards and protocols of the organisation
- Adherence to the client operations area's processes and Activity Work Instructions
- Adherence to organisations compliance processes and policies
- Punctual follow-up and feedback on client’s queries

Skills -
MS Office and PC literate
- Numeracy
- Accuracy typing skills
- Excellent verbal and written communication skills
- Organised and have the right administrative skills
- You are quality driven
- You can pay attention to detail as accuracy is important
- You are able to use effective interpersonal skills to resolve conflict situations
- You are able to work effectively with others and contribute to team task accomplishment
- You are able to operate effectively under pressure
- You are task and deadline orientated
- You have an analytical mind and above average problem-solving techniques
- You have a strong sense of ownership
- You have a good time management skills
- You are proactive and innovative

Your Qualifications and experience
- Grade 12
- Degree or diploma (Beneficial)
- NQF Level 5 Accreditation (Beneficial)
- At least 2 years’ experience in long-term claims administrative position

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Actuarial Specialist - Short-Term Pricing
Location: Johannesburg
Salary: Annually
An opportunity exists for an Actuarial Pricing Specialist to join a high‑performing Structuring and Solutions team within a short‑term insurance environment. The successful candidate will be responsible for pricing, product development, and delivering strategic actuarial insights within a risk‑taking insurance business.
4 days ago


ASSOCIATE
Location: Pretoria
Salary:
associate - Personal Injury (Legal Practice)PRETORIA A well-established legal practice is seeking to appoint a skilled and motivated associate with solid experience in Personal Injury law. This opportunity is ideal for a driven legal professional who is confident managing matters independently while also leading and supporting a teamKEY RESPONSIBILTIESManage personal injury case files from in...
4 days ago


Actuarial Specialist - Short-Term Pricing
Location: Johannesburg
Salary: Annually
An opportunity exists for an Actuarial Pricing Specialist to join a high‑performing Structuring and Solutions team within a short‑term insurance environment. The successful candidate will be responsible for pricing, product development, and delivering strategic actuarial insights within a risk‑taking insurance business.
7 days ago


Actuarial Specialist - Short-Term Pricing
Location: Johannesburg
Salary: Annually
An opportunity exists for an Actuarial Pricing Specialist to join a high‑performing Structuring and Solutions team within a short‑term insurance environment. The successful candidate will be responsible for pricing, product development, and delivering strategic actuarial insights within a risk‑taking insurance business.
14 days ago


Actuarial Pricing Specialist
Location: Johannesburg
Salary: R1 000 000.00
Non- Negotiable:Short term Insurance experience Must have passed F100 ExamThis role will be to assist with pricing, product development and providing insights to the Clients General Insurance Business. The role will provide technical support in the form of pricing, product review and development of new and existing business.
85 days ago


Warehouse Administrator - Onsite Germiston (JHB)
Location: Germiston
Salary:
Today


Junior HR Business Partner
Location: Sandton
Salary:
Our client, a leading distributor of orthopaedic, spinal, surgical and vascular product, are looking for a Junior HR Business Partner to be based in their Gauteng branch.
4 days ago


Payroll Administrator (FTC)
Location: Pretoria
Salary: 240000 Annually
If you enjoy fixed‑term roles where expectations are clear, systems are established, and your payroll expertise is valued from day one, this Payroll administrator contract could be an excellent fit.
5 days ago


Medical Accounts Administrator
Location: Johannesburg
Salary: Monthly
Well known medical equipment supplier, based in Edenvale / Modderfontein is looking for a Medical Accounts administrator for a 1 year fixed term contract.  Individuals who apply must be available to start immediately.  Valid drivers license and own transport is essential.
6 days ago


Payroll Administrator
Location: Pretoria
Salary: 240000 Annually
If you’re confident running payroll end‑to‑end, enjoy resolving staff queries, and thrive in a structured, deadline‑driven environment, this opportunity in Pretoria East is worth exploring.
8 days ago


Create a free job alert for Associate Claims Administrator in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2026 Job Placements. All Rights Reserved.