Assistant Store Manager

SUMMARY:
A well-established company, based in Gqeberha, in the hardware and building supply industry is seeking an experienced Assistant Store Manager to support the daily operations of the store and ensure excellent customer service, efficient stock management, and strong team leadership

POSITION INFO:
Key Responsibilities

• Assist the Store Manager with the day-to-day management of the store
• Supervise and support store staff to ensure high levels of customer service
• Ensure the store is well merchandised, organised, and fully stocked
• Assist with stock control, stock takes, and inventory management
• Monitor sales performance and assist in achieving store sales targets
• Handle customer queries and complaints in a professional manner
• Ensure compliance with company policies, procedures, and health & safety regulations
• Assist with staff scheduling, training, and performance management
• Support receiving, dispatching, and control of incoming and outgoing stock
• Maintain a clean, safe, and efficient store environment

• Matric (Grade 12)
• 3–5 years’ experience in a hardware or building materials retail environment
• Previous experience in a supervisory or assistant management role
• Strong knowledge of hardware, building materials, or related products
• Good leadership and team management skills
• Excellent customer service and communication skills
• Experience with stock control and inventory management
• Computer literacy (POS systems and MS Office advantageous)
• Ability to work retail hours, including weekends and public holidays