Assistant Restaurant Manager

SUMMARY:
Our Client is looking for a Assistant Restaurant Manager to join their team.

POSITION INFO:
Location: Stellenbosch
 
About
Professional Profile

• Experienced and service-driven hospitality professional with a strong background in customer service, restaurant operations, administration and team coordination. Proven ability to maintain high service standards while managing multiple operational requirements in fast-paced environments. Skilled in guest engagement, food and beverage service, stock control, cash handling, POS administration, staff coordination and maintaining a professional and welcoming environment.
• Strong organisational and communication skills, with a hands-on approach to daily operations and a consistent focus on guest satisfaction. Experienced in coordinating between customers, suppliers and internal teams, resolving operational issues efficiently and ensuring accurate completion of administrative and financial processes. Well suited to a premium hospitality environment requiring attention to detail, professionalism, flexibility and exceptional service standards.

• Restaurant Operations & Floor Management
• Guest Relations & Customer Service
• Food & Beverage Service
• Staff Supervision & Team Coordination
• Staff Training & Performance Support
• Stock Control & Inventory Management
• POS Systems & Cash Handling
• Cash-Ups & Daily Administration
• Supplier & Customer Coordination
• Menu & Product Knowledge
• Upselling & Sales Support
• Reservations & Guest Bookings
• Complaint Resolution & Problem Solving
• Hygiene & Service Standards
• Wine & Beverage Service
• Event & Function Support
• Administrative & Financial Reporting
• Working Effectively Under Pressure
• Weekend & Public Holiday Availability

• Delivering professional, attentive and personalised service to guests while maintaining high hospitality standards.
• Coordinating daily restaurant activities to ensure smooth and efficient service.
• Managing multiple customer requirements simultaneously while maintaining accuracy and attention to detail.
• Taking food and beverage orders accurately and providing knowledgeable menu recommendations.
• Ensuring timely delivery of food and beverages while monitoring guest satisfaction throughout the dining experience.
• Maintaining clean, polished and presentable service areas in accordance with hospitality standards.
• Processing customer payments and completing POS transactions accurately.
• Assisting with daily cash-ups, administrative procedures and financial controls.
• Monitoring stock levels and coordinating replenishment to maintain sufficient operational supplies.
• Supporting staff members during busy service periods and assisting with effective task allocation.
• Addressing guest queries and resolving service concerns promptly and professionally.
• Maintaining strong communication between front-of-house, kitchen, management and suppliers.
• Supporting the achievement of sales targets through excellent service, product knowledge and appropriate upselling.
• Assisting with events, functions, bookings and special guest requirements.
• Ensuring compliance with company procedures, food safety requirements, hygiene standards and service expectations.