Assistant Manager: Digital Communications

Recruiter:

HR Genie

Job Ref:

LM_AMDC

Date posted:

Thursday, June 23, 2022

Location:

Pretoria, South Africa

Salary:

Market related

SUMMARY:
Control and execute the complete System Development Life Cycle for new business system solutions, sy

JOB DESCRIPTION:

JOB PURPOSE
KEY PERFORMANCE AREAS	KEY OUTPUT	Percentage
Support of Systems Administration processes Ensure the integrity and quality enhancement on the application Remove and facilitate the resolution of system warnings Fix system errors Liaise with external parties for access on the application Control and execute the complete System Development Life Cycle for new business system solutions, system errors and system correction, enhancements and new system releases	Effective Support of System Administration and Support processes	30%
Assist in operation of System Administration Coordinate the generation of exception reports and correct data errors Maintain access and requests in line with the ITIL framework Create, copy and update code files and system releases between environments Create and maintain standard operating procedures for BSS System Management for the ITIL Components Monitor System Mailboxes and provide support Provide support to auditors regarding application, laws, policies and instructions Assist with the testing of enhancement on the application Ensure Systems are effectively administered for optimization of processes and systems		30%
User Access Management User password reset User profile updates Termination of users Review of users on application Maintenance of role matrix and user matrix Implementation of Segregation of Duties Provide system access to new and existing users (internal and external)		40%

E. COMPETENCY PROFILE

PROFICIENCY LEVEL (PL)	DEFINITION
Basic (1)	Theoretical knowledge. Understands the fundamentals and the terminology. Resolves simple technical problems/issues
Standard (2)	Applies knowledge to a simple real situation to deliver a relevant solution and conclusion
Intermediate (3)	Develops a thorough understanding of the discipline and the interaction with related fields. Ability to solve complex situations using knowledge. Explain in simple words to non-technical person
Advanced (4)	Specialise in one area, and resolves highly complex problems/issues within area of specialization. Ability to train others
Expert (5)	Recognised amongst peers as a leading expert. Recognition based on articles published in established technical magazines, journals, books, and requests for interventions outside the department.

KNOWLEDGE	PL	SKILLS	PL	PERSONAL ATTRIBUTES	PL
??	3	Business Analysis	4	Customer Orientated	4
GEPF/GPAA Legislations

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Assistant Manager: Digital Communications

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