Assistant Manager

SUMMARY:
An intimate, hilltop luxury tented safari lodge in the Greater Kruger is seeking a warm and hands-on 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗥 to join their close-knit team.

POSITION INFO:
This is a supervisory role for someone who leads through personality and care, in a family-style five-star lodge. You will support the daily running of the lodge and guide the team, while keeping the guest experience personal and genuine. 

Core Criteria:

• Warm, genuine personality with a natural, people-first approach (non-negotiable)
• Previous experience in a supervisory, assistant or junior management role in lodge or luxury hospitality 
• Strong guest service and communication skills
• Ability to motivate and support a small team
• Reliable, adaptable and comfortable working hands-on across the operation
• Willingness to live on site in a remote bush environment and work a 6/2 cycle

• Support the lodge manager with day-to-day operations
• Supervise and guide front-of-house and operational staff
• Ensure a warm, seamless and personalised guest experience
• Maintain five-star service standards across the property
• Step in across departments where needed
• Assist with general administration and operational reporting
• Foster a positive, family-style team culture

• Live-in position with accommodation provided
• Meals provided
• 6/2 work cycle