Assistant Hotel Manager

SUMMARY:
An Assistant Hotel Manager who thrives in refined yet dynamic environments.

POSITION INFO:

Assistant Hotel Manager – Luxury Hospitality

My client is seeking exceptional Assistant Hotel Managers to join their portfolio of modern luxury properties. This is an opportunity for polished, guest-centric hospitality professionals who understand that true luxury lies in detail, consistency, and genuine care.

About My Client
My client operates a curated collection of luxury hotels and hospitality experiences, defined by understated elegance, intuitive service, and world-class standards.

The Role
As Assistant Hotel Manager, you will support the Hotel Manager in overseeing day-to-day operations, ensuring seamless guest experiences and maintaining the highest luxury benchmarks. You will be hands-on, visible on the floor, and deeply engaged with both guests and teams.

Key Responsibilities

• Support overall hotel operations across Front Office, Housekeeping, Food & Beverage, and Guest Experience

• Deliver consistently exceptional guest service aligned with Forbes and other luxury hospitality standards

• Act as a strong leader and role model for service excellence, professionalism, and attention to detail

• Assist with staff training, coaching, and performance management

• Handle guest feedback and service recovery with confidence, warmth, and discretion

• Be operationally flexible and willing to work shifts, weekends, and public holidays

About You

• Proven experience in luxury hotel operations (Assistant Manager or senior supervisory level)

• Strong understanding of Forbes standards and international luxury benchmarks

• Highly guest-focused, with a natural ability to anticipate needs and personalise experiences

• Calm, organised, and solutions-driven under pressure

• Professional, warm, and emotionally intelligent leadership style

• Ambitious, motivated, and eager to grow within a luxury hospitality environment

Why Join

• Work within a respected and growing luxury hospitality brand

• Exposure to world-class properties and service philosophies

• Strong growth and development opportunities for motivated individuals

• A culture that values excellence, craftsmanship, and genuine hospitality

If you are passionate about luxury service, thrive in dynamic environments, and are ready to take the next step in your hospitality career, we would love to hear from you.